Host (all-round receptionist
- Horeca Talent Connect
- Vlaams-Brabant
- Receptie
- 2 dagen geleden
Functie
For our upcoming opening of the greet hotel near H&T Experts , we are in search of a multifaceted Hospitality Host who embodies the greet spirit . This role encompasses managing the reception, crafting memorable moments at the bar, overseeing a delightful breakfast experience, and activating our social hub. Ideal candidates are those who can wear multiple hats , making every guest's experience personal and impactful while pushing forward our sustainability goals
Your areas of responsibilities include:
- Offer a warm and efficient welcome at the reception , facilitating smooth check-in/check-out processes.
- Handle administrative tasks with efficiency and precision: managing reservations, processing payments and maintaining guest records
- Serve as the soul of our bar and sparking conversations that convert guests into community.
- Lead the breakfast area, ensuring guests start their day with a satisfying and nourishing meal.
- Engage guests and team members in sustainability initiatives, embodying the greet brand’s commitment to positive change.
- Adapt to various roles as needed, from front desk operations to the lively dynamics of our bar and breakfast services.
Jouw profiel
- Previous experience in hospitality/customer service is valued, but your passion for our mission is essential.
- Good communication skills with proficiency in English and French or Dutch.
- Ability to thrive in a dynamic environment, demonstrating flexibility and a proactive approach.
- Dedicated to creating unforgettable experiences for guests from diverse backgrounds .
- Embrace and convey greet’s ethos of eco-friendly practises and circular hospitality .
- Telefonische oproepen aannemen
Doorverbinden naar de gevraagde gesprekspartners
Een boodschap noteren - De service in de zaal of aan de bar voor het ontbijt, het avondmaal of tijdens de dag op zich nemen
- De gemeenschappelijke delen onderhouden en schoonmaken
- De toegang en verplaatsingen van personen binnen de organisatie, sites en lokalen controleren
- Personen onthalen en hun vraag identificeren
- De klanten verwelkomen bij hun aankomst
De administratieve formaliteiten in verband met hun verblijf afhandelen - Klaarmaken en opdienen van het ontbijt in de eetzaal of op de kamer
- De klant informeren over de diensten van de organisatie en de reservatieprocedure
- Personen informeren en doorverwijzen of begeleiden naar de gevraagde gesprekspartner, dienst of plaats
- Aanplakborden, informatie en bedrijfspubliciteit voor bezoekers actueel houden
- Gegevens op computer raadplegen, invoeren of bijwerken (aanmaken van badges, inschrijving in registers, rapporten van telefonische oproepen, ...)
- De facturen voor de verblijfkosten opstellen, de betalingsmiddelen controleren en de betalingen ontvangen
Aanbod
- A role that intersects hospitality, sustainability, and community engagement.
- The opportunity to be part of a forward-thinking brand that values innovation and impact.
- Competitive salary and benefits, along with professional growth opportunities.
- A workplace culture that is diverse, inclusive, and committed to making a difference
Solliciteren
Robbe Martens
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