Night receptionist
- Horeca Talent Connect
- Vlaams-Brabant
- Receptie
- 3 dagen geleden
Functie
At greet hotel R&V Match, our mission goes beyond offering a place to stay. We are a vibrant community that believes in sustainability, authenticity, and giving second chances to places, objects, and people. In line with our vision, we're seeking a Night Host who shares our passion and is eager to contribute to creating a safe and welcoming environment for our guests during the night.
Your areas of responsibilities include:
- Manage the reception desk during the night, providing warm, efficient check-ins/check-outs, handling reservations, and addressing any guest inquiries or needs with a smile.
- Monitor hotel security, conduct regular rounds to ensure the safety of our guests and the property, and respond to any incidents with professionalism and calm.
- Setting up the breakfast buffet to greet our guests with a delightful start to their day.
- Ensuring that communal areas are clean, tidy, and welcoming for guests.
- Handling a range of administrative tasks to support hotel operations, including preparing documents for the day team and managing any late-night bookings.
Jouw profiel
- Previous experience in hospitality/customer service is valued, but your passion for our mission is essential.
- Good communication skills with proficiency in English and French or Dutch.
- A committed, night-oriented professional passionate about hospitality.
- Embrace and convey greet’s ethos of eco-friendly practises and circular hospitality.
- De opvolggegevens van de activiteiten registreren (reservaties, annulaties, verkoop, ...)
Dagelijkse statistische rapporten opstellen (bezettingsgraad, gemiddelde prijs, ...) - Klaarmaken en opdienen van het ontbijt in de eetzaal of op de kamer
- De gemeenschappelijke delen onderhouden en schoonmaken
- Antwoorden op vragen van de klanten tijdens hun verblijf
- De klanten verwelkomen bij hun aankomst
De administratieve formaliteiten in verband met hun verblijf afhandelen - De klantenrekeningen administratief opvolgen (aanmaningen, controle van uitgestelde betalingen, ...)
- Het ontbijt van de gasten klaarmaken
Het buffet aanvullen - De reservaties registreren en de bezetting van kamers, appartementen, bungalows, ... actualiseren
- De klant informeren over de diensten van de organisatie en de reservatieprocedure
Aanbod
- A role that intersects hospitality, sustainability, and community engagement.
- Competitive salary and benefits, along with professiona growth opportunities.
- Play a vital role in our guests' experiences, directly contributing to the safety and satisfaction that define their stay.
Solliciteren
Piet Pauwels
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