Functie

· You are responsible for the daily management of your Ramen Shop: you manage the restaurant with care and attention. You solve any kind of problems (absences, malfunctions, complaints by customers,….) in an constructive manner

· As a real ambassador of Umamido you greet and service our guests with a big smile. You make sure they have an unforgettable experience. You embody our values ( Honesty – Quality – Hospitality – Togetherness ) and our mission ( nourish people’s mind, body and soul ) throughout their full visit

· You inspire and motivate your team to achieve the required results

· You create a positive atmosphere and resolve conflicts and frustrations in a constructive way, while coaching your team and being a good example at all times

· You manage the staff schedule and follow up on contracts

· You are responsible for recruiting employees (service/kitchen) and students

· You control the smooth running of all procedures (service – products – hygiene/HACCP – safety – checkout – …)

· You make every effort to achieve the required turnover : you keep the costs under control and you take action when the results are dropping

· You are responsible for ordering and receiving the products

· You report to the Operational Manager

Jouw profiel

•You have a passion for hospitality and authentic cuisine. You want and can transmit your passion to others (team and clients)

•You are a coach at heart who inspires and motivates employees to achieve excellent results

•You are positive: you contribute to an enthusiastic, constructive, and solution-oriented policy

•You are an involved person who likes to take responsibility and who is open to feedback

•You work and communicate in a structured and organized way

•You are results-oriented: you want to achieve the required objectives

•You are flexible: working on weekends and having variable hours do not bother you and you are reachable/available in case of problems

•Experience in the Horeca is a plus; experience as a manager is a must

•Language skills: English and/or Dutch

• Voorraden beheren
  Tekorten vaststellen
  Bestellingen plaatsen
• Klanten bij aankomst verwelkomen en informeren over de organisatie
• De activiteiten van het personeel controleren
• De dienstverlening coördineren en controleren
  De toepassing van de procedures voor veiligheid, hygiëne en kwaliteit bewaken

Aanbod

• A motivating and diverse job in a growing and innovative 'fastcasual' chain

• A transparent and friendly work culture where you can be yourself and where work is fun

• Impact: through your dedication and your personality, you have a direct impact on the unforgettable experience of our customers. Thus, you actively contribute to the reputation of Umamido!

• Possibility to develop oneself

• Possibility of training: from your start, but also throughout your career at Umamido

• A permanent employee contract with an attractive salary and comprehensive benefits package

Solliciteren

Luiza Tendler
team@umamido.be